Call for papers: Understanding Collaborative Work Practices

Conference theme: Getting ready for the unexpected – IS for Crisis Management in a complex and uncertain world
Conference Dates: May 24-27 2015

TRACK 14: Understanding Collaborative Work Practices

Download this call for papers14-ISCRAM2015_Collaboration_CfP

Introduction to the track

We seek papers that foreground collaboration and coordination phenomena in crisis management empirically or theoretically. The focus is on the practical work that is needed to make collaboration work, and the
collaborative accomplishment of emergency management through information systems, be they digital or analog or mixed. Case studies, field work, other observational studies, or experimental investigations about how collaborative work is or could be conducted in all phases of emergency management would be appropriate. Contributions will focus on field studies, theory-building, design implications, or other findings that
enlighten the nature of emergency management work especially with respect to future information systems and ICT broadly understood.

This track is inspired by prior work in safety- and time-critical systems of scholars such as Perrow (Normal Accidents), Hutchins (Cognition in the Wild), and Heath and Luff’s foundational piece on the
London Underground in the Computer Supported Cooperative Work community, among others. Contributions in this track seek to draw contributions about the very nature of collaboration — and the difficulties
encountered in making collaboration work — that endure beyond any particular technological solution.

A feature that distinguishes this track from other ISCRAM tracks and complements them is the focus on the practical accomplishment of collaboration while also addressing multiple ISCRAM-related technologies and concepts such as, for example, social media use, decision support, geospatial systems and GIS, command and control. This can inform not only specifically back to either of those topics and technologies, but also
support cooperative work in the context of future information systems and computer-supported cooperative work environments.

Track Topics

This track invites a diverse array of papers, including but not limited to:

  • Empirical studies of cooperative work in all phases of emergency management and other time- and safety- critical environments, including studies of specific events
  • Field studies of potentially transformative collaboration tools
  • Theoretical pieces that synthesize prior work in this domain
  • Conceptual frameworks for the study of collaboration during crisis
  • Collaboration in command and control situations
  • Collaboration in communities and by community members and intersections with formal response efforts
  • Insights that can inform the design of collaboration support systems for crisis management
  • Methodological contributions focused on collaboration phenomena

Track Chair and Co-Chairs

Sean P. Goggins
University of Missouri

Andrea Tapia*
Pennsylvania State University

*Corresponding Chair