Call for papers: Practitioner Cases and Practitioner-Centered Research

Conference theme: Getting ready for the unexpected – IS for Crisis Management in a complex and uncertain world
Conference Dates: May 24-27 2015

TRACK 11: Practitioner Cases and Practitioner-Centered Research

Download this call for papers:11-ISCRAM2015_Practitioner_Track_CfP

Introduction to the track

There is a critical, world-wide need to improve the quality, effectiveness, appropriateness, cost, and accessibility of information
and communication systems intended to facilitate crisis response, operations, and logistics in the face of devastating disasters. This
improvement must be based on an increased understanding of how practitioners actually conduct their response, operations, and logistics
work, including stakeholder roles, strategies, practices, information usage, constraints, motivations, and environments. The primary goal
of this track is to increase this understanding through practitioner case studies of current practices, effective ways of operating, and emerging
technological solutions.

A closely related second goal of this track is to explore the importance of increasing the relevance of ISCRAM research by grounding it in the
realities of practitioner work. To further explore the unique, often hidden nature of this work and the critical importance of context and
values, we will augment the practitioner case studies with research presentations that are practitioner-centered and accurate as to the
realities of emergency response environments. To assure this, we include highly experienced practitioners in addition to proven
researchers in the review process. As one of the most popular tracks of ISCRAM14, we received very positive feedback from researchers
and practitioners alike for a review process that served as an effective space to hear each other’s views, as well as the 2014 winning Insight paper!

To reiterate, this track is looking for two types of papers that focus on practitioner work: (1) case studies by practitioners that reveal the
realities of their work, and (2) research that is grounded in those realities.

Track topics

Addressing uncertainty in preparedness, response operations & logistics (can be community, governmental, humanitarian, or business
operations, structured or unstructured.) Case Studies welcome.

  • Understanding the role of uncertainty in disaster preparedness, crisis/humanitarian response operations and logistics and how that impacts system design.
  • Effective assessment, evaluation or decision-making methods and/or tools in uncertain environments.
  • Effective management of operations in uncertain environments (eg. system design for managing uncertainty in business continuity can be very different than a system design working with uncertainty as the norm as seen for humanitarian responders).
  • Consideration of human rights in approaches to uncertainty during crisis response operations and the organizations that conduct them (for example, INGOs in humanitarian operations)
  • In general, supporting successful practice through system design (organizational, technological, or non-technological) within differing contexts (humanitarian, business, or highly developed)

Track Chair and Co-Chairs

Mark Haselkorn
University of Washington

Bernd Hellingrath
University of Muenster

Robin Mays
University of Washington

Adam Widera*
University of Muenster

*Corresponding Chair