Call for papers: Social Media Studies

Conference theme: Getting ready for the unexpected – IS for Crisis Management in a complex and uncertain world
Conference Dates: May 24-27 2015

TRACK 8: Social Media Studies

Download this call for papers:08-ISCRAM2015_Social_Media_CfP

Introduction to the track

Our overall aim in this track is to showcase current research on how the use of Social Media can help in crisis management and response. Of particular interest, given the theme of this conference, is how Social Media- related tools and modes of use are and can be used for “unpredictable” types of disasters.

Track topics (non-exhaustive list)

Papers are invited that provide rich description and/or evaluation of the design and/ or actual use of Social Media for collaboration and/or widespread participation in any phase of crisis management, from initial planning and preparedness, through detection, response, and recovery phases. This might include, among others:

  • Studies of the use of social media in crises, either for information sharing that can provide useful information for managers and citizens, as a pull technology, or for dissemination of information to the public as a push technology. This includes identification of barriers to effective use of social media by emergency response agencies.
  • Innovations in design or use of social media that solve potential problems such as issues of information overload, assessment of information trustworthiness, or ethical issues such as privacy.
  • Studies of virtual teams or virtual communities employing “social software” in the design or use of emergency management information systems, with data collection methods ranging from laboratory or field experiments to qualitative case studies.
  • Issues and techniques for mining and analyzing Social Media data.
  • Practitioner case studies concerning issues and benefits of Social Media use by agencies or NGOs are of great interest to this track.
  • Studies of crowdsourcing and other new practices such as the use of “digital volunteers” that engage the public and connect communities.


Roxanne Hiltz* = Corresponding chair
NJIT (Distinguished Professor Emerita)

Amanda Hughes
Utah State University

Imran Muhammad
Qatar Computing Research Institute

Linda Plotnick
Jacksonville State University

Christian Reuter
Institute for Information Systems
University of Siegen, Germany

Kate Starbird
Human Centered Design and Engineering (HCDE)
University of Washington