Introspect Model: Competency Assessment in the Virtual World

Katherine Lamb, Martijn Boosman, Jim Davies


Over the last decade the number of operational incidents responded to, has the UK Fire and Rescue Service has diminished by approximately 40% (Knight, 2013). This reduction in incident number and consequential experiential learning opportunities has resulted in a deterioration of incident evaluation skills by the incident commanders. This paper will detail the application of the ‘Introspect model’ in conjunction with the use of XVR simulation software, within Oxfordshire Fire & Rescue Service (OFRS). The model has been applied in development sessions and during competence assessment over the last 6 years. In 2009, only 45% of those candidates assessed, demonstrated the desired level of competence, compared to over 70% in 2014. The ‘Introspect model’focuses on the understanding of decision rationale, striving towards a state of unconscious competence within the crisis decision maker at the incident, to effectively compensate for the skill fade or inexperience, due to diminished incident exposure.

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